PDPA 2010 Compliance

Privacy Policy aladdin99net —
Malaysia Member Personal Data Protection

Your privacy is not just a formality to us. At aladdin99net, every data management decision is made with one key question in mind: does this protect the best interests of our members?

Updated: 1 January 2026 Malay PDPA 2010 Compliant
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256-bit SSL Encryption

All data transmitted between your device and aladdin99net servers is protected by 256-bit SSL encryption — the same security standard used by major banking institutions in Malaysia.

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Malaysia PDPA Compliance

Aladdin99net operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). Your rights as a data subject are fully recognised and respected by our platform.

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No Data Selling

Aladdin99net member personal data is not sold, leased, or traded to any third party for marketing purposes. Your information belongs to you, and we take that seriously.

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Full Transparency

We clearly explain what data is collected, why it is collected, and how long it is retained. There is no hidden data collection or undisclosed purposes.

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Controls in Your Hands

Members may request access to, correction of, or deletion of their personal data at any time. Options to manage your marketing preferences are also available in your account settings.

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Secure Infrastructure

Member data is stored on servers protected by multi-layered firewalls, strict access controls, and real-time 24/7 threat monitoring systems.

1

Introduction and Scope of This Policy

This Privacy Policy is published by the management of the aladdin99net platform ("we", "Platform", or "aladdin99net") and describes our practices regarding the collection, use, storage, and protection of your personal information as a member or user of the platform.

This document applies to all personal information collected through the aladdin99net website, our official mobile app, email communications, customer support, and all other channels associated with this platform.

By registering as a member or using any aladdin99net service, you give your consent to the collection and use of your personal information as described in this policy. If you do not agree, please stop using the platform and contact us to close your account.

PDPA Note: aladdin99net complies with Malaysia's Personal Data Protection Act 2010 (PDPA). As a Malaysian user, you have rights established by law regarding your personal data, and we respect those rights in full.


2

Types of Personal Data We Collect

Aladdin99net only collects data necessary for the stated purposes. The following outlines the categories of data we collect and their specific purposes:

Data Category Example Information Primary Purpose
Identity Data Full name, IC number, date of birth, gender Identity verification (KYC), legal compliance
Contact Data Email address, phone number Communications, transaction notifications, support
Financial Data Payment methods, transaction history Processing deposits and withdrawals
Technical Data IP address, device type, web browser Account security, fraud detection
Usage Data Gaming activity, betting history Platform improvement, responsible gaming compliance
Communication Data Customer support conversation records Quality assurance, dispute resolution

3

How We Collect Your Information

Your personal information is collected through various lawful and transparent channels:

  • Account Registration: When you fill in the aladdin99net registration form with your personal information
  • KYC Process: When you submit identity documents for identity verification
  • Transaction Activity: Every time you make a deposit or withdrawal, your transaction details are recorded automatically
  • Platform Usage: Technical data is collected automatically through cookies and similar tracking technologies when you browse our website or use our app.
  • Support Interactions: When you contact our support team via Live Chat, email, or other communication channels
  • Authorised Third Parties: In certain cases, we may receive information from payment service providers or third-party identity verification bodies that we work with.

Our Guarantee: aladdin99net does not purchase personal data lists from third parties for marketing purposes. All information we hold comes from your direct interactions with our platform or sources for which you have given valid consent.


4

How Your Personal Data Is Used

Aladdin99net uses collected personal data solely for legitimate and stated purposes. Your data is used for:

4.1 Platform Operations & Account Management

This is the core purpose of data collection — to allow you to register, log in, make deposits, play games, claim bonuses, and withdraw wins. Without this information, the platform cannot function for you.

4.2 Identity Verification (KYC) and Legal Compliance

Identity data is used to fulfil our legal compliance obligations, including anti-money laundering (AML) requirements, fraud prevention, and verification of the minimum age of 18.

4.3 Security and Fraud Prevention

Technical data such as IP addresses, login timestamps, and account activity patterns are used by our security systems to detect and prevent unauthorized access, fraud, and platform abuse.

4.4 Responsible Gaming

Your gaming activity data is analyzed in aggregate to identify patterns that may indicate problem gambling. This enables us to fulfil our responsibility in promoting healthy and responsible gaming.

4.5 Communication and Customer Support

Your contact information is used to send important transaction notifications, system notices, and responses to support inquiries. If you have given your consent, we also use your email to send relevant promotional information.


5

Data Sharing with Third Parties

Aladdin99net does not sell, rent, or disclose members' personal data to external parties for commercial purposes. However, in certain situations, we may need to share information with specific third parties to operate the platform:

  • Payment Service Providers: Required transaction information is shared with approved payment providers (such as DuitNow, FPX, and e-wallet providers) to process your deposits and withdrawals.
  • Identity Verification Services: During the KYC process, identity details may be verified through licensed third-party services that adhere to equivalent security standards.
  • Game Providers: Minimal technical data is shared with game providers integrated with the platform to ensure a smooth gaming experience.
  • Legal Authority: We will disclose the necessary information if required by a court order or a lawful request from the relevant law enforcement agency.

Sharing Guarantee: All third parties working with aladdin99net are bound by strict confidentiality agreements and are required to protect member data to a standard no less than what we uphold ourselves.


6

Data Retention Period

Aladdin99net retains your personal data only for as long as necessary to fulfil the purpose of collection or as required by law:

  • Active Account Data: Retained for the duration your account is active plus the mandatory period following closure.
  • Financial Transaction Records: Retained for a minimum of seven (7) years in accordance with applicable financial and anti-money laundering legal requirements.
  • KYC Data: Retained for a minimum of five (5) years after the account closure date in accordance with compliance requirements.
  • Support Communication Logs: Retained for three (3) years for quality control and dispute resolution purposes.
  • Technical Data and Security Logs: Retained for six (6) months under normal circumstances.

Once the retention period has lapsed, your data will be securely deleted or anonymised so that it can no longer be linked back to your identity.


7

Data Security Measures

We invest seriously in security infrastructure and processes to protect your personal data from unauthorized access, disclosure, alteration, or destruction. The technical and organizational measures we implement include:

  • Transmission Encryption: All data transmitted between your device and our servers is protected by 256-bit SSL/TLS encryption
  • Storage Encryption: Sensitive data such as passwords and card numbers are stored in encrypted form that cannot be decrypted by our staff.
  • Internal Access Controls: Access to member data by internal staff is restricted to individuals with a specific operational need and is logged for audit purposes.
  • Two-Factor Authentication: Our internal systems containing sensitive member data are protected by multi-factor authentication
  • Regular Security Testing: Our platform undergoes regular penetration testing and vulnerability assessments conducted by independent parties
  • 24/7 Monitoring: A real-time threat monitoring system operates around the clock to detect and respond to any attempted security breaches

Important Reminder: While we take every reasonable precaution, no system is 100% secure. You also play an important role in protecting your account by using a strong password, not sharing your login credentials, and reporting any suspicious activity to us promptly.


8

Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and our own policy, you have the following rights regarding the personal data we hold:

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Right of Access

You have the right to request a copy of the personal data we hold about you. Requests will be processed within 14 business days.

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Right to Rectification

If your data is inaccurate or outdated, you have the right to request an immediate correction. You can update basic profile information in your account settings.

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Right to Erasure

You may request deletion of your personal data, subject to any legal retention obligations that are binding on us.

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Right to Object

You may object to the use of your data for direct marketing purposes at any time without penalty.

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Right to Portability

You have the right to receive your personal data in a structured, machine-readable format for the purpose of transferring it to another service.

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Right to Restriction

In certain circumstances, you have the right to request that we restrict the processing of your data while a matter is being resolved.

To exercise any of the above rights, please contact the aladdin99net support team via 24/7 Live Chat. We will verify your identity before processing any request related to your data.


9

Cookies and Tracking Technologies

Aladdin99net uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. The types of cookies we use are:

  • Essential Cookies: Required for core platform functions such as login session verification and security preferences. These cookies cannot be disabled as they directly affect platform functionality.
  • Performance Cookies: Collecting information about how you use the platform to help us identify technical issues and improve the user experience
  • Functional Cookies: Remembering your preferences such as language, display settings, and other choices to deliver a more personalized experience

You can manage your cookie settings through your web browser options. However, disabling essential cookies may affect your ability to log in or use certain platform features properly.


10

Child Protection

The aladdin99net platform is strictly for individuals aged 18 and above. We do not intentionally collect or store personal data from individuals under the age of 18. Should we discover that a minor's personal data has been collected inadvertently, we will take immediate action to delete that data and close the associated account.

Parents and guardians who suspect their children have registered on this platform are urged to contact our support team immediately.


11

Amendments to This Privacy Policy

Aladdin99net reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When significant amendments occur, we will provide appropriate notice to members via:

  • In-platform notice upon your next login
  • Email to the address registered with your account
  • Update the "Last Updated" date displayed at the top of this page

Continued use of the platform after any amendments are published constitutes your acceptance of the latest version of the Privacy Policy.


12

Contact Us for Privacy-Related Matters

If you have any questions, concerns, or complaints regarding how aladdin99net handles your personal data, or if you wish to exercise any of your data subject rights, please contact us via:

  • Live Chat: Available 24/7 directly on the aladdin99net platform — this is the fastest way to get a response
  • Email: Send your privacy inquiries to [email protected] with the subject "Data Privacy Inquiry"

We are committed to responding to all privacy-related inquiries within three (3) business days. For more complex requests such as data access or deletion, we will provide an update within 14 business days.

You may also refer to FAQ page us for answers to common questions about privacy and account security, or visit the Terms and Conditions to understand the full framework of the agreement between you and aladdin99net.

Our Commitment: Your privacy is not a side task for aladdin99net — it is a core responsibility we take seriously. If you feel we have fallen short of this commitment, let us know and we will give your concerns our full attention.

Your Data is Protected

Play with Peace of Mind

With bank-grade encryption, full PDPA compliance, and our commitment to transparency, you can focus on gaming without worrying about the security of your data at aladdin99net.

PDPA 2010 Compliance
256-bit SSL
No Data Selling
24/7 Privacy Support
Bahasa Melayu